Being there in an emergency is one thing, but it's another thing altogether to step into the shoes of a local authority and be on hand at any time with the technical advice that used to come from the council. That's exactly what we've done.

To ease the burden on busy school site managers, we'll provide all the latest safety information and we will always be on the end of the phone when advice is needed. Knowing what time is like, we're there when it suits the customer - not when it suits us.

We'll carry out building surveys free of charge and make sure all the right glass is in the right place - and we'll aim to make a 10% saving over the year too.